This website is owned and operated by MVP Sports Clubs (“MVP”). This policy explains how MVP and its affiliates (collectively, “we” or “us”) collect, use, share and protect the personal information that we collect through this website. We value the privacy of our website visitors and do not sell or share your individually identifiable information with any organization outside of MVP and its affiliates, except under the conditions noted below.
How we collect information
Information provided by your web browser
This website provides information about our sports clubs and the services that we provide. You do not need to provide us with any personal information if you simply want to browse through our website and learn more about our clubs and our services. Like many other websites, we may record information that your web browser routinely shares, such as your browser type, browser language, software and hardware attributes, the date and time of your visit, the website from which you came, the geographical location of the Internet Protocol address and the pages on this site that you visit. This will generally be anonymous data that we collect on an aggregate basis. We will not try to associate anonymous data with your personally identifiable data.
Personal information that you provide
We may also collect individually identifiable information that you choose to provide to us on a voluntary basis. When we ask for your personal information, it is so that we can provide a service to you and communicate with you about our services. For example, you can sign up for a free 3-day pass to use one of our locations by providing us with your name and contact information. You can also sign up for a fitness class, or complete a job application. It will always be your choice whether to provide your personal information in order to take advantage of these features.
You can manage these cookies. For example, you can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. If you disable cookies, however, it may interfere with the functionality of our site and you may not be able to use all of the site’s features.
We may also use web beacons or similar technology to help us track the effectiveness of our communications. For example, when we send out promotional e-mails, we may use technology that allows us to see how many recipients have opened the message and clicked on one of its links.
What We Do With the information We Collect
We will generally use the information that we collect to provide requested services and to monitor and analyze visitor activity on our website. The following provides a more specific discussion of our uses and disclosures of the information that we collect.
Your contact information
When you provide us with your contact information, we will use that information to provide services related to this website. For example, when you sign up for a class or to request a free, 3-day pass, we will use your e-mail address to communicate with you about the specific service that you have requested. If you are a member, we will also use your contact information to communicate with your about programs in which you may be interested. If you are not a member, we may use your contact information to let you know about membership specials and services that we offer. When we send you a promotional e-mail, you will always have the opportunity to opt out of receiving any future promotional emails.
If you submit a job application through this website, we will share that information with our Human Resources department, which will use the information to contact candidates for our open positions.
We maintain a database about our customers and website users that allows us to (i) analyze and monitor consumer and customer activity, (ii) promote and support our products and services, and (iii) develop a knowledge base regarding our web site users and customers.
Payment for Services
If you choose to enroll and pay for any or our classes or programs on this site, like any other business we will have to provide your credit card information to our credit card processor and authenticator for payment purposes.
Information shared with our business partners
To improve our websites and the services offered, we may use business partners to help us design and operate our website or provide other services to support the site. For example, we may hire a company to run certain website applications, process credit card payments, or help us analyze our data. When we use business partners, it will generally be on terms that prohibit them from making any independent commercial use of individually identifiable information, from sharing such data with third parties or from making the data publicly available.
Statistical analyses of data
We use Google Analytics to help us gather statistical information about the visitors to our site and how they use the site on an anonymous, aggregate basis, but we will not associate this data with personally identifiable data. We use this information to gain a better understanding of the visitors to our site and to improve our website and service offerings. We reserve the right to license or sell aggregate information about the visitors to our website, but this information will not be individually identifiable. If you would like to learn more about Google Analytics, please click here.
Business operations, law enforcement and legal actions
We may release your information without prior notice when we believe it is appropriate to prevent fraud; to comply with law or to cooperate with law enforcement activity or other governmental request; to respond to subpoenas, court orders or administrative agency requests for information; to enforce our policies; to protect the rights, property and safety of our business and of others; or when required or otherwise permitted by law. For example, we may share information with law enforcement if we suspect that someone is using or attempting to use our site for illegal reasons. If there is a sale or merger of the company, division or business unit that operates this site or any of our sports clubs, we may also transfer the information we have collected in connection with such sale or merger.
We will use the information we collect to continuously improve our business and our website development. Your comments and suggestions about our website development are always appreciated. Please contact email@example.com if you have any comments or suggestions.
Third Party Websites
Changes to Your Information
If you have registered on our website, you can log on to your account and update your profile at any time.
How We Protect Your Data
We use commercially reasonable means to protect the integrity of our website and limit access to your personally identifiable information. For example, if you purchase any classes or programs on our site, we will use a secure connection to process your payment information and we will store your payment information on a secure server consistent with the payment card industry’s data security standards. We limit access to your personal information to those who have a legitimate need to use the information. If you have set up a user name and profile, you should be sure to protect your user ID and password to prevent others from being able to access the site in your name. We cannot provide absolute assurances against, and will not be liable for, breaches of confidentiality due to system failures or unauthorized access by third parties.
Data Integrity and Retention
We use the information that we collect about you only for the purposes for which it is collected and consistent with this policy. We keep information provided to us for as long as we believe necessary for our business purposes and as permitted by applicable law.
While our site is available for all to come visit, you must be an adult to register on our website and to purchase classes and programs. We will not knowingly collect information from children under the age of thirteen. If you are under the age of thirteen, please do not register as a user and do not submit your personal information. If you are a parent who believes that we have collected information from a child under age 13, please contact firstname.lastname@example.org with your child's name and address, and we will be happy to delete the information we have collected from your child from our records and provide information in accordance with the Children's Online Privacy Protection Act.
If you are an adult, you may use this website to enroll your child into our classes and programs. You will have to provide us with the name of your child, but we only use this information to verify who has been enrolled in our classes and programs.
Changes to This Policy
Our business and the laws that regulate us change from time to time, and we reserve the right to change this policy. If we do change this policy, we will post the revised version on this site. If we propose to change our policy in a way that would permit us to make additional uses of information that we had previously collected about you, we will provide you with a meaningful way to opt out of those additional uses.
This Policy is an Agreement
Please email email@example.com and let us know if you have any questions or comments about our policies or practices.