Job Openings
Manager On Duty
Location: MVP Metro Club
City, State: Grand Rapids, MI
Title: Manager On Duty
Department: Operations
Status: Part-time
Principal Function
To maintain a consistent member service philosophy within the Athletic Club. Primary responsibility to manage any member or guest concerns, questions, or cancellations. Ensure the quality of service, overall operations, and appropriate facility standards according to the Athletic Club expectations.
Requirements
- College degree in related field/work experience preferred.
- A minimum of 2 year’s experience in a high volume customer service industry. Customer service skills to handle challenging situations.
- Strong communication, leadership, and organizational skills.
- Must be able to work evenings, weekends, and holidays.
- CPR certification/first aid certification.
- Ability to handle multiple tasks and functions while maintaining a low personal stress level.
- Physical Requirements: Bend, stoop, crouch, climb, stand, sit and turn/pivot; Lift/lower, push, pull and carry up to 40 lbs; perform office tasks using simple hand grasping, fine hand manipulation and reach associated with assigned tasks such as paperwork, typing, and/or word processing, filing, calculating and use of telephone; See, hear, and speak with sufficient capability to perform assigned tasks and maintain proper job safety conditions.
To Apply Online
Submit your application and resume online.