1. High school diploma or equivalent or relevant work experience.
2. Excellent verbal and personal communication skills, confident, outgoing, and professional.
3. Minimum 6 months prior customer service experience in high volume service industry.
4. Excellent organizational skills.
5. Ability to manage multiple tasks.
6. Must be able to work extra hours, weekends, and holidays.
7. Ability to stand 95% of the shift and lift weighted objects up to 40 lbs.
8. Experience with telecommunications.
9. Proven track record of accountability and integrity.
10. Ability to handle multiple tasks and functions while maintaining a low personal stress level.
11. Physical Requirements: Bend, stoop, crouch, climb, stand, sit and turn/pivot; Lift/lower, push, pull and carry up to 40 lbs; perform office tasks using simple hand grasping, fine hand manipulation and reach associated with assigned tasks such as paperwork, typing, and/or word processing, filing, calculating and use of telephone; See, hear, and speak with sufficient capability to perform assigned tasks and maintain proper job safety conditions.